Amir, an early adopter of the Galaxy Z Flip, tweeted that after receiving his device, he opened the box, took out the phone and flipped it open only to hear a crack and a fault line appeared in the fold area of the phone.
The good news is that the official Samsung Mobile UK handle reached out to him immediately and got him a replacement within 24 hours. Here is Amir’s tweet:
As already mentioned, the Galaxy Z Flip’s foldable screen in a flip form factor is new technology and early issues are likely to crop up. This cracking does not seem to be a widespread issue at this time. Are you getting the Galaxy Z Flip? Follow MobilityArena on social media! We love to connect with you. Do not forget to follow us on Instagram, Facebook, and Twitter.